FlyerTalk Forums - View Single Post - TSA Pre✓™ (PreCheck) on Alaska Airlines - Questions and Experiences (2021 and Later)

Mar 15, 2021 | 10:46 am

#6

BOB W

Join Date: Jun 2004

Location: Anchorage, AK

Programs: Lifetime AS 1MM & MVPG, AS MVPG100K, AA, DL, HH-G

Posts: 8,681

Quote:

Originally Posted by Robt760

I can’t fully agree with all of the information in this post. I honestly think AS had/has some glitches in their IT System.

I am one who has had random episodes of my KTN dropping from my PNR, even though it shows in my profile, and I have done no name changes. My FT number has been active since at least 2001 with AS. I have had GE/Pre Check since the first year it was introduced. IT with Alaska has been a thorn in my side since the VS integration. Everything else about this airline is level 9 satisfactory for me.

On very rare occasions, I have had this happen also. The first time, I did not notice until I tried to use PreCheck. They sent me to the regular line.

When it has happened since then I have been able to fix it myself or get it fixed and the counter at the airport. Yes, it is an AS IT issue IMHO.

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