FlyerTalk Forums - View Single Post - Ghost "Future Flight Credit" , missing FFCs on UA.com
Old Mar 14, 2021 | 11:54 am
  #11  
MasterTravellr
5 Years on Site
 
Join Date: May 2018
Location: Toronto, Ontario, Canada
Posts: 192
Ghost "Future Flight Credit" from flights taken

Hi everyone,
I had a flight originally booked through Air Canada with flights operated by UA. There was an Air Canada PNR and a United PNR which I added on My Trips at United.com. I had to make some flight changes but ultimately the trip in and outbound were both completed and the ticket was used and PNR ultimately closed.
For some reason, on United.com, the website is now showing that I have a Future Flight Credit for some reason, and there's no way to remove or delete that trip from my profile. It pulls up that reservation under the Future Flight Credit tab, but when I click details, it gives me an error (likely because there really isn't a credit and it's a ghost Future Flight Credit).
Anyone else having the same issue or experience deleting a reservation off of the MileagePlus profile? The call center/chat were obviously not too helpful. Wondering if I'm the only one...
Thanks!

MasterTravellr is offline