Originally Posted by
SkyRunner04
Does anyone know if they are still in business? I've been trying for 3 days to book a hotel but keep getting a "Sorry. We're unable to complete this transaction." despite using credit cards which work well elsewhere incl. other Booking.com sister sites. Emails are not responded to (or even acknowledged) either.
Something is wrong for sure. My attempts to book a cheap one-nighter for a sign-up bonus are also failing. My credit card definitely pays Rocketmiles, but then is refunded a few days later since the reservation fails.
The Concierge has emailed me to suggest I keep trying.
I can't be bothered to keep trying for a cheap 5,500 miles...