A new form of absurdity from Avianca!
Ready for this? I submitted a reimbursement request in the same exact manner as before... this was their reply.
Dear Pax,
We would like to inform to you that we have rejected your refund request with reference number 134-24xxxxxxx4 because your ticket belongs to lifemiles, please send an email to
[email protected]. This is an informative message, please do not reply this email.
Any concerns that may arise regarding your refund, you may contact at call center