Originally Posted by
AJA_
Your post is confusing. You say BA cancelled in Aug 2020. That should have entitled you to get a full refund for free - no cancellation fee payable. Or change to another flight at your convenience, again for free.
You then mention that "nice agent saidstill £35 ea as the flight was operating". Is this the rescheduled flight you changed to? If you then decided to cancel this new flight then you would be charged £35 as I think the free change under BWC is only applicable one time.
You deciphered my post well, thanks. It was the "changed to" flight that I had to cancel in Jan, so I was charged correctly. Whilst I realise the pain BA has suffered, it was actually illegal to travel in Jan so slightly surprised there was a penalty, & BA had had £1170 of my cash for a year. Small beer in the overall problems we have all had since Covid.