Originally Posted by
mikeyfly
Under Book with Confidence, no change fees, only fare differences - so with a £17.50 / £35 Reward Flight there is no fee to change
I am confused. I voluntarily cancelled a Jan 2021 to India, booked Feb 2020 but BA cancelled in Aug 2020 and I changed the booking to another day, was told cancel is £35 each. I claimed Book With Confidence (although unsure exactly where I stood timing-wise), nice agent saidstill £35 ea as the flight was operating. I claimed illegal to travel, also no visas being issued, still charged. Was I done?