Originally Posted by
MSPeconomist
This sounds like the corporate travel agent may have used a bulk (unpublished) fare or perhaps a basic economy or similar fare that normally allows no changes and no upgrades. Can you see fare codes and detailed fare calculations on your receipt?
Fare class is:
United Economy (S)
Fare is listed in CAD as the full itinerary is SFO-ORD-YYZ. Base fare pre-tax is CAD$397 (approx USD$315)