Originally Posted by
Kacee
Not correct. Change in seating configuration qualifies as IRROPS under Rule 24E of the CoC. It entitles the passenger to either a reroute or a refund.
Schedule changes and IROPs aren't the same thing. 24E is talking about IROPs, which happen the day of departure (though I admit that isn't defined, I'm pretty sure that's the understanding industry-wide).
Furthermore, I don't see anything under 24E that says you are guaranteed any type of seating arrangement or seat type within the same fare class.
FWIW, I don't think the OP purchased the guarantee of the lie-flat seat, only an FC seat in whatever fare class it was. Just my 2 cents.
Also, not a UA guy, what does HUCA mean?
