Upcoming lengthy stay at the Courtyard Cypress, CA, where we have stayed many times before. Property phone number rings to Central Reservations. Sales line has been busy for a week. Platinum support offers a gmail address that includes the name of the property in it, but no local phone number to speak to the property. Does this sound correct (or proper) that they don't have a Marriott.com email address? Or a phone number that gets answered?