Originally Posted by
BertieBadger
A code sent to your registered phone or email address (you can select which) which you will be asked to enter.
My process was use "forgot password" link, enter a new one and use that to log in and told I need to verify.
Get sent verification code, enter that along with second new password (using just created first new password as current, having also guessed which characters they don't like in a password).
Seamless it was not....
Do you know how long it takes to get the code? I tried to change my password 5 or 6 times over the last hour and I have not had a code to my email address or phone.