Just received this.... seems to be becoming very common place amongst airlines.

Dear Mr .....

At Cathay Pacific, we are committed to protecting your personal data and your privacy, and we take this commitment very seriously. As a consequence we wanted to let you know as soon as possible that we learnt of an incident experienced by a third-party service provider: SITA (SITA Passenger Service System) used by some of our oneworld partner airlines.

To be clear, this incident did not involve any Cathay Pacific systems or systems related to the services we use. Instead, the incident relates to SITA services used by certain airlines we have partnered with.

As part of the oneworld service, these airlines do have limited and basic information – specifically your name, membership number and tier, seating preferences and a code corresponding to your meal preferences.

As far as Cathay Pacific is concerned, we can reassure you that your account remains secure thanks to numerous established security measures keeping your account protected. You therefore do not need to take any steps as regards to your account with us.

We have asked SITA to keep us informed about any development relating to this incident and we will continue to monitor the situation as it develops. We will update you again in the event any further important information becomes available.

Yours sincerely,


Marco Polo Club