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Old Mar 4, 2021 | 6:02 pm
  #1  
UCitiFlyer
5 Years on Site
 
Join Date: Oct 2015
Posts: 127
Interpreting cancellation policy

Hi all,

We’re looking at booking a room at the GH Kauai on points and the cancellation policy is kind of confusing. How does everyone interpret this:

Two Night Deposit.Cancel 24h Prior To Avoid One Night Penlty”

I’m reading this as, cancel anytime 24 hours prior to check in and get your points back. I also don’t see the property listed on Hyatt’s waiver list - https://www.hyatt.com/info/waiver-exceptions-list. However, I could also read this as, “cancel anytime and lose 2 night deposit”.

So I think this is subject to Hyatt’s more flexible up to 24 hour cancellation policy?
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