Chase Free Night Awards being delayed?
I have a Hyatt branded credit card from Chase. On my anniversary of the card I would always get a free night award (Cat 1-4). Chase just rebranded the card I had to a different version of the Hyatt card with a slightly higher annual fee. Anyway My anniversary comes and goes and still no award. I reached out to them and asked about it and they said the award will post in my account in 10 weeks? ...?
Is anyone else dealing with this? Why the very long delay? This never happened before. I asked why the delay but they have not responded.