FlyerTalk Forums - View Single Post - Can a fare/ticketing expert explain rollovers?
Old Mar 4, 2021 | 1:27 am
  #13  
mvoight
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Join Date: May 2004
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Originally Posted by seawolf
Anybody worked out best practices for this? Same flights now lower fare.

I called AA. Agent put me on hold to speak with fare desk. Came back after a couple of minutes and said a credit for the difference will be placed in wallet. 2 hours later I don’t see any change. Original reservation still show original price and no evidence it is pending exchange. Original ticket number shows status OK in receipt page. I was expecting a status of exchanged.
Call back and verify
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