Originally Posted by
DltaSchmlta
Bags were 48 hrs delayed. Rep on phone told me I would be reimbursed for "necessary and reasonable" expenses but that she could offer no further definition of that term. Spent $700 to replace items that were in my luggage. Sent in receipts and got a check from AA. Getting bags delayed worked out well in this case. What is the most people have gotten from AA for delayed bags?
Is this an insurance you buy or part of the ticket agreement?