Originally Posted by
J_Stroming
Echoing the last 2 posts, I also keep a record of FFCs and ETCs there always seems to be 1 or 2 missing. I can eventually always find them, but there is definitely something fishy that they are not there in the first place.
File this under "no good deed goes unpunished." ETCs weren't visible on the account -- at all -- until last year. And FFCs were never called out -- you had to know to go to your canceled itinerary page and look them up, and/or save the PNR. The new system, while imperfect, is a significant improvement over the old one and almost certainly has led to a decrease in breakage.