FlyerTalk Forums - View Single Post - Amex USA Cell Phone Protection (Cent, Plat, Bus Gold; Reserve, Aspire, Brilliant)
Old Mar 1, 2021 | 12:20 pm
  #13  
gr2020
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A bunch of blogs have been saying this covers cracked screens - but the actual terms (https://www.americanexpress.com/cont...o_Benefits.pdf) seem to specifically exclude this:

Cosmetic damage (i.e. superficial abrasions or scuffs) to the Eligible Cellular Wireless Telephone or damage that does not impact the Eligible Cellular Wireless Telephone’s ability to make or receive phone calls;
Not sure what to think there...I mean, the terms seem pretty clear, but the blogs have almost all said cracked screens were specifically mentioned by Amex. What's not clear is exactly where Amex might have said that...
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