FlyerTalk Forums - View Single Post - What are BA check-in staff asking you to issue boarding pass?
Old Mar 1, 2021 | 8:54 am
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firstclasslad
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What are BA check-in staff asking you to issue boarding pass?

I've created this thread so that we can build a better picture of BA's (changing) issuing of international boarding pass policies for British passport holders with no resident permits.

As some of you know, Spanish residents who flew from London on BA in January were denied boarding due to not having sufficient documentation whilst travelling on their British Passport. It is worth pointing out this thread is irrelevant if you hold a passport for the country of your destination.

Sometimes BA are just not in the know of UK policy let alone international policies so it is advised to have the latest information from an embassy website printed off to support your case. The UK Embassy in Madrid has since published an update on travel to Spain for British nationals which has provided additional accepted documentation.

A few days later the UK government tighten rules to restrict most work travel. How this is being enforced is no doubt changing on a weekly basis and the urgency of the trip.

I hold a British passport and flew to Paris at the end of January for work. I was eventually issued a boarding pass but it was like taking blood from a stone. Staff had a list of criteria for each country and understandably, given the speed of changing rules, they were very confused of the rules, for a British passenger, by both the UK & French gov. The staff and their manager obviously hadn't had any other British passport holder/national that day flying internationally. The experience for me was not quick or efficient.

A few days after my flight, France brought in tougher rules to enter (how this transitions to BA policy I can not comment on in practice).

That day, BA staff told me in future you'll need to have either additional documentation or I will not be allowed to travel/have boarding pass issued due to the impending stricter rules from the UK gov. This won't be a problem given that we have offices wherever work sends me.

I'm wondering what other passengers have experienced recently (in the last 2-3 weeks from BA staff)?

To keep this thread topic related, please keep posts related to British nationals who have actually travelled from London with BA on British passports since February.
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