FlyerTalk Forums - View Single Post - Andaz Maui REVIEW - MASTER THREAD
View Single Post
Old Feb 28, 2021 | 11:11 pm
  #3595  
jasonvr
30 Countries Visited
1M
All eyes on you!
20 Years on Site
 
Join Date: Feb 2005
Location: So Cal
Programs: UA 1K/0.828MM, WN ALP, Hyatt Diamond, MR Gold, Hertz PC, National Exec, Avis PC,AA Gold
Posts: 5,657
Originally Posted by jameswes
Yup. Two TSU used, and you'll probably just be given a single room for the whole time if you call them in advance and explain the situation. If the suite opens up for the middle day you can get it all with a single TSU.

Totally a YMMV on how valuable the suite is for you.
Welp, tried that thru my concierge and failed. They contacted the hotel and of course the answer was no because even as 3 consecutive reservations they consider it one stay and then quoted the WoH reg that says suite must be available for entire stay... At that point I asked the concierge if they could just get the hotel to guarantee a King bed (only 2 queens showed as available for award when I booked). Also a no go These are the things I feel like a Concierge used to be able to push thru, but maybe it's just that this hotel is super stingy on awards in general.

BUT...in the end it worked out. While sitting in a Zoom meeting last Thursday I happened to check availability and the Andaz suite had opened up for the entire stay (odd since additional nights beyond the one had also disappeared from availability a couple days before). Immediately contact Hyatt via Twitter (certainly wasn't going to wait for the Concierge to respond for fear of losing the availability) and got the TSU applied.
jasonvr is offline