FlyerTalk Forums - View Single Post - UA Temporarily Grounds Boeing 772 (PW Power); returning to service: late May 2022
Thread: UA Temporarily Grounds Boeing 772 (PW Power); returning to service: late May 2022
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Old Feb 28, 2021 | 11:34 am
  #157  
Kacee
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Originally Posted by arjaok
Again, I get that equipment swaps are needed sometime, but when I book a lie flat with United and tell my wife I expect United to not honor what i booked, they announce that "only a handful of passengers will be inconvenienced" and of course its me, it just becomes the most United experience ever.
Yes, pretty typical UA.

Originally Posted by arjaok
Flying OGG to HNL to catch a 777 with 2-4-2 lie flat

They could not have operated a 2-4-2 aircraft, those are all grounded.

For anyone else in this situation, note that switching from lie-flats to recliners qualifies as IRROPS under Rule 24 of the CoC, and triggers a rebooking or refund obligation on UA's part.
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