Upon reading the title I was expecting a compliant about framing IHG Rewards too positively.
Quiet surprised with the complaint...
RA life was generally very good (with the occasional disappointment or stingy property).
The cold shower came after not being renewed despite a 13k IC room rate excl tax spent. Without any margin reconsideration it was decided that I was out... Something I still don't understand.
From what OP posts I can only have the impression that his experiences are not what a standard RA receives. I am happy to see that at least some guests remain valued, and are enjoying it. Albeit IC's selection is very arbitrary.