I stopped visiting loyalty lobby and unsubscribed from emails etc about a year or so ago.
I travel a lot for work and across a few chains, so things happen and things don't always go to plan.
But when you would read the compensation clinic articles, it came across to me that it was the slightest sillyest things that would be getting complained about, and then it was almost with great fanfare they would grandstand how they got x amount of compensation, and in such a smarmy patronising way I feel.
I would think to myself each time after reading how much I'd hate to be like that myself, almost lording over the staff and hotel and think why do I read this. So just took my clicks elsewhere. I personally use this site, tpg and headforpoints these days and sub to thier mails instead.
If you don't like a site or thier options, just move on and put your clicks elsewhere, if enough folk do, they'll change sooner or later.