Originally Posted by
Xyzzy
It's n
t theft at all. It's customers choosing the seats they want.
While I don't consider it theft - I do think UA is in the right if they moving companions together who left a middle open. People can sit together - choose aisle-aisle, or certainly fly another airline if they believe other airlines aren't doing this.
My personal opinion - people book this to intentionally try to keep the middle open - and while it may be a good faith choice of seats, it really is gaming the system. This one wants a window one wants a aisle is easily solved by one person choosing a window and the other taking the aisle across the aisle - then everyone gets what they want, including UA