Originally Posted by
Pam Mikalonis
I was able to book and change my 5/26-5/31 trip from SAT to STL and then cancel my original booking. I save 4178 points.
Not quite following; you booked a flight with points, and then changed it to another flight/date/time that was cheaper and you got points back? Or, you booked a flight with points, booked another flight with points that was cheaper, and then cancelled the original booking getting those points back? Either way, that how Southwest always works. Or, are we missing some details?