Congratulations, you can now invoke the Confirmed Bed Guarantee and claim the generous compensation of nada
Originally Posted by
J. Zidell, VP Hyatt Gold Passport
Dear flyertalkers,
....
One thing that will be changing effective January 1, 2015 is the existing bed type guarantee policy. Today, this is applicable to elite members only, and members are awarded 5,000 bonus points if the reserved bed type is not available upon check-in. Less than 0.1% of elite members did not receive their confirmed bed type – so in the future we’re guaranteeing that upon check-in all guests will receive the bed type confirmed, and there will no longer be any bonus points associated with non-compliance. Rest assured, the hotels are committed to getting this right!
I hope you rest assure that the hotel is committed to getting this right.
/s