Originally Posted by Dove777

Hi all,

I have a related question (re avios-ticket options at cancellation) and could not find a definitive answer on the main cancellation thread. My confusion comes from the fact that I am abroad (ie first leg already flown) and on an avios ticket. Would be grateful for any guidance.

I have an avios ticket (booked with a 2-4-1 voucher) with a surface segment. The outbound leg (already flown) was LHR-MEX. We then got to Sao Paulo (GRU) on a separate booking/ticket. Currently in Sao Paulo and have the return leg (direct GRU-LHR) of the avios ticket booked for mid-February.

I am assuming that return leg gets cancelled (because of the flight bans imposed by both Brazil and UK). What I am trying to understand is below (I am unsure, as have seen comments that BA treats avios tickets differently sometimes):
- once I get the cancellation email, do I have to call BA straight away and decide on the new return date, or can I wait a month or so (all within the ticket validity period) before calling them?

- when I do call them, assuming there are still no direct flights available, will they rebook me onto Iberia via Madrid (still flying at the moment)?

- If Iberia is not flying (eg because Spain bans Brazilian flights), will BA re-route me onto a non-Oneworld airline?

Many thanks