Originally Posted by
_kurt
There is some discussion of this in the
XTRASEAT thread. Click "Search this Thread" in that thread and search for "upgrade". Doesn't seem to be a definitive answer, but since extra seats are ineligible for upgrades I wonder if a reservation with two passengers and an extra seat might need to be split before you can request an upgrade.
The upgrade part of this discussion is irrelevant and confusing.
The only question that matters is can residual value ticket credit in the name of XTRSEAT be rebooked for REALFIRSTNAME.
Why the XTRSEAT ticket is canceled is irrelevant.