Traditionally this has meant the allocation of the "GPU" to the reservation was not completely process. It generally was not an issue as that would get handled later if the upgrade clear.

Today when PlusPoints are not pulled until the upgrade clears that explanation probably needs refinement. It still likely means the internal processing is at a different state. I would call and have an agent look at both. Probably not a serious issue, just a new twist on an old problem(hopefully).