FlyerTalk Forums - View Single Post - Difference of"Upgrade Requested","Segment has been Waitlisted","R/PZ class requested"
Old Feb 20, 2021 | 8:58 am
  #292  
daslax
10 Countries Visited
All eyes on you!
20 Years on Site
 
Join Date: May 2003
Location: LAX
Programs: UA-Plat 2MM, AA-PPro, DL - Silver, HY-Globalist, MR-LT Plat, HH-Gold
Posts: 1,302
I recently requested PlusPoints upgrades for EWR-SFO-OGG for 2 passengers in the same PNR. I then requested to split the PNR’s so we would have a better chance on the waitlist (spouse and I have the same status). Once the PNRs split, the itineraries look slightly different and I’m just wondering if this is an issue.

The PlusPoints Summary looks fine with both itineraries listed as Waitlisted.
PNR 1 (spouse) looks like it usually does for a PlusPoint upgrade, with upgrades noted as waitlisted on the app and website, with PlusPoints noted as the source.
PNR 2 (mine) looks different: the app shows “Upgrade Requested” instead of “Waitlisted” and when you click on it, it says “upgrade requested using a MileagePlus Upgrade Award”. On the website, the confirmed itinerary shows the same Waitlist icon as usual and when you click on it, notes Points as instrument, but there is also a second “Waitlisted” itinerary specifically showing the PZ waitlisted segments (see below).





Is this something that needs to be cleaned up or will affect upgrade processing or are both normal?

Last edited by WineCountryUA; Feb 20, 2021 at 9:54 am Reason: Moved to subjct thread
daslax is offline