I hadn't flown KL out of JNB for a while, so this may not be a recent innovation, but last Monday two large signs appeared miraculously at the doors to the gate 6 at JNB : "Economy Class" on the left, "Business Class / Elites" on the right. There are no gate holding pens at JNB, so after showing your passport at the doors, you proceed down a long ramp to the boarding card scanners. A gate agent, strategically positioned halfway down the ramp, kept repeating "Business to the left, economy to the right". Just before the scanners, a second agent echoed him.

Guess what? It worked like a dream! (Yeah, I know, they swapped left and right halfway, but it still worked).

Congratulations, KLM! Now how about implementing a workable system for longhaul flights at AMS?

johan