Originally Posted by
Explore
As a new Platinum, I need a bit of guidance:
- Do the compensation amounts listed on the Marriott chart kick in if the hotel fails to proactively offer elite breakfast at check in, or only if the hotel fails to provide breakfast after the guest brings up the matter?
- Are those fixed amounts per stay, whether the stay is one night or one week (in which case the long-stay guest is at a disadvantage)?
- Can the hotel offer any small snack and fulfill the breakfast requirement? (Perhaps it varies by brand - in this case it's a lowbrow Four Points.)
Thanks!
1. only if the guest brings it up. The hotel is the one who reimburses your and you have to claim before you leave
2. Per stay
3. Due to COVID, they can offer a to-go with a continental breakfast - which could be as simple as yogurt, piece of fruit, muffin and a coffee in a bag. A single granola bar or something shouldn’t pass.