Originally Posted by
dohvegas
True but they lose money when people stop buying their miles out of frustration.
They simply don't care.
They are already in a big mess in Colombia for the delays in refunding passengers.
At this point I don't want their miles. Unless you are willing to deal with hours and hours of incompetence, cancelled reservations because they have no clue on how to reissue tickets or because the operating carriers don't want to honor AV miles... just forget it.
I want to use my last miles and be finished with them. They're horrendous.