Originally Posted by
Raul2014
This is ridiculous. I will stop using Lifemiles after this. Nothing works. I am stuck, they pass me over to another department, and back to the main menu , starting from 0.. Rinse and repeat.. If anyone has any suggestions please let me know,
I just need to change my flight back from LIM to DUS. Looks like i will have to get another ticket somewhere else and let my return just expire... Thanks.
My recommendation, after 6 flight cancellations?
Cancel the ticket. Redeposit the miles. There is no fee until 31 March.
Dispute the entire fee with your credit card. They have in all instances refunded the whole amount because LM never responds in time. So you get the $25 DIS-service fee back too...as you should.
Then rebook online.
Don't bother to try to change unless you call between 9am and 2pm their time...AND you get really lucky. Otherwise the staff is incompetent.