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Thread: Cancellation of Lifemiles ticket
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Old Feb 18, 2021 | 8:15 am
  #1145  
Raul2014
10 Countries Visited20 Countries Visited30 Countries Visited10 Years on Site
 
Join Date: Feb 2013
Location: Germany
Programs: AV,ST,OW Gold, Marriott Gold
Posts: 209
Originally Posted by bostontraveler
They don't *want* to do it online. They want to slow down the process.

Given wages in El Salvador the cost is negligible.
Its simply a terrible service at the Call Center. I speak spanish but just to talk to a person to change my flight its a 50 to 60 minutes wait. I wasted 2 hours yesterday. I have not seen worst.
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