Originally Posted by
terryversay
Did you use suite certificates?
Suite Upgrades not Eligible at Thompson Seattle property.
No Suite Free Night Award is valid at Park Hyatt Maldives Hadahaa, Park Hyatt Sydney, Andaz Tokyo Toranomon Hills, Hyatt Regency Kyoto, Hyatt Regency Wichita, Hyatt Paris Madeleine, Hyatt Herald Square New York, Hyatt Key West Resort and Spa, Hyatt City of Dreams Manila, Hyatt Centric South Beach Miami, Spirit Ridge at NK’MIP Resort, Hyatt Rosemont, Hyatt Regency Suites Atlanta Northwest, Hyatt Regency Lisle near Naperville, Hyatt Regency John Wayne Airport Newport Beach, Thompson Seattle, Chicago Athletic Association, The Talbott, Hotel Revival Baltimore, Hotel Avatar, Hotel del Sol, Waterfront Hotel, Park South, The Laurel Inn, Hotel Kabuki, Alila Manggis, Studios at Alila Sminyak, Alila Villas Uluwatu, Ventana Campground, or Destination Residences, Caption by Hyatt, or Hyatt Place hotels or resorts. (These properties are referred to collectively in these Terms as the “Suite Award Ineligible Properties.”) In addition, Suite Free Night Awards for Premium Suites are not valid at Hyatt Residence Club, Hyatt Ziva or Hyatt Zilara hotels and resorts or at any hotel and resort that does not have Premium Suites (even if such hotel or resort has Specialty, Premier, Presidential or Diplomatic Suite or similar suite categories).