Originally Posted by
FlyHappy33
Does anyone else feel like room cleanliness has begun to slip since the start of the pandemic? I have logged over 50 nights since the pandemic has started and have recently noticed a decline in room cleanliness. Hyatt Place and Hyatt house have been some of the worst offenders. And don't even get me started on a certain California property located in a desert resort town that shall remain unamed. A few things I've encountered: sticky residue on night stand, food residue on TV remote, greasy fingerprints/face-oil residue on windows and mirrors, fingernail clippings on floor, leftover food residue in refrigerator, leftover toiletry bottles in the shower, etc. With hotels laying off housekeepers en masse due to covid, are the remaining staff now spread too thin? Are they being forced to cut corners in order to get to all the rooms they are required to service? If there ever was a time to emphasize cleaning and sanitation of rooms, surely it would be in the midst of a global pandemic. Is this all in my head? Am I paranoid or has anyone else encountered similar issues?
It may be all in your head... but it's certainly all property specific.
The properties I've stayed at in the last 9 months have all been exemplary when it comes to cleanliness and COVID precautions (a mix of HP in the US [albeit newer build properties] and resort properties in the US and abroad). If anything I've found it to be the opposite - things are nearly too clean! I.E. it takes a bit longer to clean the room since they're doing a much deeper clean than previously. I'm not complaining though.