Originally Posted by
teemuflyer
Sure it would be nice having competitive F&B offerings at ACs, but try getting AA related help at the Centurion Lounge... just saying..
The CS assistance during IRROPs is definitely a good benefit and weighs on whether to keep a membership.
I would never expect Centurion level amenities, but surely the AC could bring their service standards closer to what DL offers. Of course, AC membership is cheaper and has a better guest policy, but I've been struck by the sheer number of in your face up-sell options in ACs vs SkyClubs. The food vending machine in CLT is really tacky...
Improvements along the lines of better buffet and better well liquor options would be enough IMO. Not everyone enjoys avocado toast all the time.