Congrats on first FT post,
Alison Bedard Wais
Originally Posted by
Alison Bedard Wais
"The future flight credit will be listed online as a canceled flight. The new booking has to be in the same name as the previous booking but if the future booking is cheaper (and not originally booked after 2 March 2020) you will receive an ETC for the difference."- - -
My experience using
UA Future Flight Credit is that you
MUST buy a new ticket of equal or greater value or you
lose the residual value of the Future Flight Credit. :-(
This has been a changing situation and depends on when the ticket was purchased and when you did this re-booking
The phrase reflects the practice for tickets prior to 2 March 2020. For tickets purchased after 2 March 2020, there was a no-residual phrase in the fare rules, but an ETC option in place of the FFC was readily available until 1 August 2020. Generally, pre-1 August tickets continue to have the conversion to ETC if you called. Recent reports suggest this conversion may be again available (YMMV) for some post 1 August FFC tickets.
Additionally, there has been at least one report of UA returning to the old practice of ETCs for FFCs on rebooking -- this awaits more confirmation.
So a confusing, changing situation -- will update the wiki