Hello all... secretly hoping someone here has experience w/ML and willing to anonymously share insight.
- I was approved for ML Edge account about 1.5 years back, issued an account number.
- Ran into technical challenges actually accessing the account where a trouble ticket was opened.
- Roughly two weeks in and suddenly shut down - not even a single transaction, account not even funded as I couldn't access account to establish funding link.
- ML issues the corporate company line citing TOS where ML can terminate any relationship for any reason at any time etc.ML refuses to state, or as much as hint, as to why.
- Thought it might be timing related, applied again about 6 months later and application went smooth as can be with requests for loads of document which was promptly furnished only to hit the same TOS denial.
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- Multiple calls with ML, nothing but the company corporate line though one manager stated it was essentially a lifetime ban.
- Wrote USPS letters, with one boiler plate response citing terms and conditions.
- ML refuses to share executive line phone numbers or paths to escalate.
- Calls w/BoA eventually land back at ML and ToS corporate line.
- Visited BoA Wealth Management agent (they bridge BoA and ML) in person, and agent eventually returns w/the same ToS response.
Agent hinted might be related to IP addresses? I chased that lead and best anyone will say is it had nothing to do w/IPs.
- In a desperate reach I sent DHL Redress number resolving a duplicate name on a no fly list over 10 years ago... no change.
- Strong credit score well above ML and BoA requirements
- Clean Chexsystems report.
- No SARS (that I am aware of course and no one will let you know and do not know how/where to research to confirm.)
- Zero ML history prior to the application.Light BoA history with a CC remaining in good standing and a former closed BoA checking account.
Yes, invest elsewhere and that is what I am doing. At the same time I am concerned about what ever this might be...an unknown red flag to investigate, somehow resolve or understand and it has obviously been eating away at me since. I would also like to open and invest w/ML.
TIA for any insight or ways to learn what is happening behind the ML iron curtain.
-PR