Originally Posted by
garykung
Also - because of the consumer's failure to follow the mandatory procedures, there is no valid CFPB complaint (Note - CFPB must follow the same procedure dictated by Fair Credit Reporting Act).
Gary, what about the fact that because the loan was transferred effective Dec 1, RESPA should have prevented any delinquencies from being reported for 60 days. Does that change the scenario for a CFPB complaint?
Originally Posted by
garykung
The dispute is not going to be resolved by the deadline. However, once the dispute is completed and is in your wife's favor, your wife can in fact request the CB to provide a notice of deletion of disputed information to AMEX. See 15 USC § 1681i(d). Then you can request AMEX to reconsider in light of the deleted information.
Thanks for the cite for our entitlement to a notice of deletion. For what it's worth, customer service at both loan servicing facilities say they do not see any reported delinquencies to the bureaus, which makes it a pretty slam dunk 'error' by the CBs, so I just have to wait out the month that they say disputes may take. That does put us past the offer from Amex though, so I may recommend she apply on the last day to try. Once fixed and that letter is in hand, If it comes down to it, I would love for Amex to extend the 100k offer again but I don't see that happening.