Originally Posted by
noFODplease
How do BA treat their crew after a serious incident? I would hope there is counselling and paid time off etc. or even a bonus for a really difficult situation well handled (BA38, or BA2276 in Las Vegas come to mind)
Back in 2008, Captain Peter Burkill suggested in his excellent book that there was no immediate plan within the organisation as to what to do with the crew. Unite ended up looking after him, taking him to a hotel and telling him they were going for a curry and too many beers. The counselling was to be done by alcohol. His family and friends were hounded out of their homes by the media frenzy. Later on, more effort was made to rehabilitate him but that did not work out. Of course, this is only one side of the story.
I am sure that BA learnt a lot in the aftermath of that event and things would be very different today. But it is staggering that even as recently as 2008, they did not have a plan to turn to, or if they did, nobody thought to get in out of the cupboard.