It’s small things like this, that in theory cost little to no money for properties to offer, that make such a memorable difference to me. But they can be so difficult to actually get - things like whitelisting devices to avoid having to re-login (a MASSIVE pain when you’re mid Zoom/Webex call and you drop once the WiFi session expires). Even giving a “proper” desk and chair for a Work From Hyatt rate vs. repurposing balcony furniture.

It reminds me of the Andaz Mayakoba Work From Hyatt advertorial that TPG ran a few months ago where they boasted of a suite having something like 8 different “work areas”. When in reality they were counting any kind of ledge / shelf that you could put a laptop on with no regard to actual usability or comfort.