Originally Posted by
gghose
20K just showed up, as well as the companion certificate BEFORE the annual fee even appeared. I asked on chat and they confirmed they were "automatic" offers given without asking. In addition to the $20/month for cellular, making it hard to not renew.... which I guess is their point!
Did you have to go to a specific place for chatting? In the Wiki it says go to "Membership Consulting Services" for chatting. But I couldn't locate it. The only chat place I can find is under "Contact Us".
michaelmorio