FlyerTalk Forums - View Single Post - Understanding/Using UA Electronic Travel Certificate & Future Flight Credit {Archive}
Old Feb 5, 2021 | 9:09 pm
  #470  
WineCountryUA
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Originally Posted by boycruz
TPE SFO cancelled by UA in May 2020 booked January 2020
asked for refund but they processed it as FFC
If UA cancelled, you are due a refund to the orignal form of payments -- in May 2020 UA was resisting refunds but has gotten more reasonable since then
Your options are:
1) You could submit a new refund request
2) Your FFC should be 24 months based on those dates -- what does it say in your account for FFC credit?
3) You can ask for the FFC to be converted to ETC (but this would mean you could not ask for a refund)
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