This review makes me sad, I stayed at this hotel many times when it was a part of Starwood. The breakfast pancakes were almost always the highlight of my visits, too! Haha, well almost. I always enjoyed my stays there, with my expectations managed about service levels.
A note about the Jr. Suite vs. standard room comment. NEVER stay in a standard room here. I made the mistake of electing to take a standard room that was available for early check-in (due to problems with my flights, I ended up arriving around 8am local time). It was one of the 2 rooms next to the staircase behind the check-in desk. In all my other stays at the property, I assumed those were coat closets. And I was semi-correct - they are the size of the coat closet! At least it was a fast exit of the property to head out for dinners...
CLG