Join Date: Oct 2019
Location: clue is in the nym
Programs: BA Gold, TP Gold, VS Gold, Hilton Gold, IHG Diamond, Hyatt Explorist, Marriott Platinum
Posts: 1,392
Out of curiosity I've used the Hilton Digital Key a few times. No more!
Inevitably, I'm stuck looking like a right tit hovering outside my room, a secure vestibule door, or inside a lift while the little wheel goes round in the app and my phone fails to connect with the mechanism for the first 3-4 attempts. A stress-inducer and not a time saver in my experience.
Rather than laugh and gloat at Accor's tardiness arriving at the Digital Key party, I wonder optimistically (but not very!) if they've managed to get the technology to work efficiently in the interregnum since Hilton's implementation, albeit I'm personally in no hurry to find out.