I have cancelled a trip I booked and have credit now under trips.
If I book a new trip that costs less than the original,
do I lose the extra money ????
I have done this before and it seems like I do lose the money...
And by the way, major headache for me last time I rebooked using travel credit.
I was forced to create 2 reservations because the website wouldn't allow me to apply the credit at the end...
I had to start with the credit and change flights for myself...
then buy a diff res for my kids.
when I went to check in, can't check in kids except at the airport with an employee badge to override
I worked with customer service on the phone and they couldn't even get all my reservation on one
But I am again going to be using some credit I have and I am going to book a less expensive flight and would like to keep the leftover $$$
Thanks if you have any ideas for me

Ok i will answer my own question. You DO lose the extra credit. The agent I talked to claimed it was because "we are waiving the $200 change fee." So I explained to him my original tickets were first class, and my new tickets were first class with no change fee anway...and that I would be losing around $900. So he said, "for one time" he would convert the extra into an e-travel-voucher and I would be mailed a pin...So I can use this on my next reservation!
I guess you have to call in to keep your money.

They just have to make things difficult..So the guy split the refund into 2 e vouchers...I had to call back to get the other pin# which the other one was sent to my wife's email.