Originally Posted by
nctaitingfong
Confirmation email clearly states he has two bags at 70 pounds.
What cabin was the family member booked in? If economy, the email confirm was wrong. Nonetheless, the passenger should be allowed to rely on that email, so I would complain to UA either way.
Originally Posted by
nctaitingfong
Counter agents insist that only the Premier 1K member gets that benefit. I don't think this is true. Anyone know why agent would not allow two bags or 70 pounds?
Premium cabin pax get two bags [MENTION=3667]70[/MENTION] lbs. Additionally, the 1K allowance is actually
3 bags [MENTION=3667]70[/MENTION] lbs.