FlyerTalk Forums - View Single Post - Change Fees "Gone For Good"(WW ex-USA,non-BE), credit for lower fare!, Intl&BE waiver
Old Feb 2, 2021 | 1:44 pm
  #328  
jsloan
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Originally Posted by tattikat2
My flight time has changed enough that I can get a refund or according to UA, do a "one-time free change" for my flight.

I thought as stated in the OP's announcement that :

"The new change fee policy applies to all standard Economy and Premium cabin tickets for travel within the U.S. 50 states, Puerto Rico and the U.S. Virgin Islands and customers will not be limited in the number of times they adjust their flights.

Did I miss a change in the rules or is UA back tracking on "change fees are gone for good"
Neither. However, I suspect the "one-time change" they're offering you would waive fare differences (for the same destination on or about the same travel date). That's the benefit of a schedule change -- UA will generally put you on any flight that sounds reasonable to the agent, even if it was more expensive when you first made your purchase.
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