Hello Indufan,
thank you for your contribution. My comment to this practice is:
- Thank God that Delta Air Lines is not a bank. Imagine a simple transaction would take 5 Business Days at a bank.
- Delta Air Lines needs to approve or change its software or batch job.
It should be such an easy statement like "if miles > 50000 then GOLD Status".
- If really calculated that practice you mentioned means a lot of extra work and money because of this delay. There are I assume hundreds or thousand or even more people who reach the next Elite Member Level and Delta has to adjust always all these accounts after the weekends.
I'm still enjoying flying with Delta Air Lines. I just noticed that there's something wrong and I assume it's not a person it's the software. I think they need to fix this in the interest of Delta itself and in the interest of me. I might have been that I would need the GOLD Status or the points between yesterday and the weekend.
felix